General Articles

West Northamptonshire Council has approved a plan to bring the management of its 11,500 social homes back in-house, with responsibility for the properties’ repairs, maintenance and support of vulnerable tenants currently managed by ALMO Northamptonshire Partnership Homes (NPH). A 2024... View Article

Work starts to build more than 50 affordable homes in Sandwell Work on more than 50 homes is well underway at two housing developments in the Sandwell district. Housing association, Citizen, is working with Keon Homes to build 34 homes... View Article

A Midlands housing association welcomed customers, Board members and senior leaders to its annual Involved Customer Conference to celebrate customer involvement and shared success over the past year. The event, held in Birmingham, brought together members of Platform Housing Group’s... View Article

Homes England urges providers and local leaders to access information and support in run-up to launch of new £27.2bn fund. Homes England has published information about the new Social and Affordable Homes Programme (SAHP) ahead of bidding applications opening in... View Article

National trade body the Property Care Association (PCA) has collaborated with housing association Golding Homes to produce an educational video for tenants about ventilation, damp and mould. The short film is designed to help residents living in social housing to... View Article

The ground has been broken on an affordable housing development that will provide homes for 150 South Gloucestershire families. Housing association Bromford, part of Bromford Flagship, started work on its new development at The Pastures off Old Gloucester Road in... View Article

Barnet Council has received a ‘C1’ grading from the Regulator of Social Housing (RSH), the highest possible result for landlords of social housing. Barnet is one of a small number of London councils to be awarded the RSH’s top grading... View Article

Work has got underway on the development of 32 new affordable homes in the rural village of Scorton. Less than five miles from Catterick, the Bolton Road development will deliver a mix of one-bed bungalows and two, three and four-bed family homes. Providing both social rent and home ownership options, the... View Article

300+ agent Customer Service Centre (CSC) deployment to set new standard for social housing customer service Leading UK housing association, Bromford, has appointed AI-first customer experience specialists, Sabio Group, to deliver a transformative cloud communications platform that will fundamentally reshape how the... View Article

The Regulator of Social Housing has downgraded Phoenix Community Housing Association (UK) Ltd to G3, meaning that the landlord does not meet the governance requirements and there are issues of serious regulatory concern. Phoenix failed to make sure systems and controls... View Article

The first phase of Awaab’s Law officially came into effect on October 27, marking one of the most significant reforms to the rental housing landscape in recent years. Designed to ensure tenants are no longer left living in unsafe or... View Article

On 27 October the Renters’ Rights Act gained Royal Assent, meaning sweeping changes to landlords’ responsibilities to give greater rights to tenants.  The new legislation ends Section 21 ‘no-fault’ evictions, giving tenants greater protection against unfair treatment and insecurity. Ministers... View Article