General Articles

Essex-based housing association CHP has recently achieved the Customer Contact Association (CCA) Global Standard accreditation for the seventeenth consecutive year. This accreditation is a globally recognised framework that assesses the reliability and effectiveness of a company’s customer service operation. The... View Article

Award-winning shared ownership provider SO Resi recently launched its latest phase of new homes in the capital, SO Resi Hendon Waterside, comprising 42 studio, one and two-bedroom apartments, as well as two and three-bedroom duplex homes. According to research from... View Article

Orbit Homes will be launching its first Air Source Heat Pump (ASHP) powered development in the East, Liberty Park, which will comprise 50 affordable properties. The homes in Rackheath, Norfolk, will each be fitted with an electric ASHP which takes... View Article

Orbit, one of the UK’s foremost affordable housing groups, has published its progress against its Sustainability commitments in its 2022/23 Sustainability Report. The Report details how the social housing provider is working to meet people’s needs now, and in the... View Article

Orbit has appointed a new Better Days manager to oversee the free services it offers to all customers to help maintain their tenancies and personal wellbeing. Helen Gleadell will be responsible for driving engagement with Orbit’s Better Days programme which currently... View Article

With the introduction of new legislation rocking the rental market, economic uncertainty with the cost of living crisis, and 14 consecutive interest rate rises, there seems to be little choice for some private buy-to-let landlords in choosing to sell up.... View Article

Resolve UK has praised One Vision Housing for its ‘exemplary’ approach to community safety that is setting benchmarks for anti-social behaviour services across the UK’s housing sector. With a sole focus on community safety, Resolve UK advocates for anti-social behaviour (ASB)... View Article

Salford housing association Salix Homes has secured a £120m refinancing deal with banking partner NatWest. The deal means Salix Homes, which owns and manages more than 8,000 properties in Salford, can deliver the ambitions set out in its Business Plan,... View Article

Plans to build hundreds of affordable homes, retail spaces and community facilities in the heart of Oxford’s Blackbird Leys were given the green light by the council’s planning committee last night. The plans by housing association Peabody (formerly Catalyst) and... View Article

Sovereign Housing today published its annual report for 2022/23, which shows a strong financial performance, increased delivery of new homes and steady progress in improving the customer experience. Sovereign achieved an operating surplus of £123.9m and an overall surplus of... View Article

Riverside, a national housing association and care provider with over 75,000 homes under management, and Countryside Partnerships, the UK’s leading mixed-tenure developer, have completed the affordable housing development agreement for the 170-home redevelopment of the Pike Close estate in Bromley.... View Article

Wyatt Homes, a leading South West housebuilder recently handed over a collection of new high-quality apartments at the prestigious Rivers Edge development in Wimborne. These homes have been built for Aster Group, a housing association dedicated to providing affordable homes for communities across... View Article

Housing association Peabody and partners have transformed the garden of a care home for 12 adults with learning disabilities in Barnsbury Park, Islington. Knowing the sensory and play equipment had come to the end of its life, landscaping experts Bowles... View Article