Clarion strongly criticised for its complaint handling failings

The Housing Ombudsman plans to conduct an investigation of property maintenance  services at the country’s largest social housing landlord after issuing two severe maladministration findings within a few weeks of each other. After the second critical judgement was published Richard... View Article

Complaints against property agents provides mixed feedback

The annual report on complaints made against property agents showed a slight increase in overall numbers, but a reduction in the complaints made against individual agents. The Property Redress Scheme (PRS) is operated by the Hamilton Fraser Group, owners of mydeposits, Landlord Action, Total... View Article

Effective passive fire protection

Playing a fundamental role in the long-term safety of their properties and their occupiers, building managers have a clear responsibility to ensure effective passive fire protection methods are in place, as Graham Laws of Siderise Insulation explains. Just over a... View Article

Connected housing

James Gray of Videx Security explores the role that the internet of things (IoT) plays in social housing access control and door entry. The Internet of Things (IoT) has moved on from a new phenomenon to an everyday technology with... View Article

Bridging the funding gap for social housing retrofits

The social housing sector is faced with a retrofit funding deficit of over £90bn, and so far, government grants and private sector investments are falling short. Tim Meanock of Tallarna explains how an ecosystem approach overcomes this challenge to deliver... View Article

Fibo launches free trial for social housing sector

Fibo, the leading manufacturer of tile-effect waterproof wall panels, is giving housing associations the chance to trial its wall panel system for FREE. For many years, tiles have been the go-to solution for bathroom installations and renovations, despite wall panels... View Article

Timesaving solutions for flooring installations

Flooring installations in social housing settings often face pressure to be completed as quickly as possible. Fortunately, certain processes and combinations of innovative new products can dramatically cut the time this takes. Neil Sanders from F. Ball and Co. Ltd.,... View Article

Housing returns to Manchester this June

Housing, the Chartered Institute of Housing’s annual conference – and what is said to be Europe’s largest housing festival – returns to its usual timeline and will take place 28-30 June at Manchester Central. In 2022, there is more to... View Article

Raising the roof for social housing retrofits

Stuart Nicholson of Marley discusses some of the ways a full roof system, incorporating solar PV, can have a positive impact on rising energy prices. The social housing whitepaper outlined the Government’s commitment to review the Decent Homes Standard to... View Article

Grenfell inquiry: New “massively significant” report released

The Fire Brigades Union has termed a new report to the Grenfell Tower Inquiry, released to the public today, “massively significant” evidence. The report (visible at https://www.grenfelltowerinquiry.org.uk/evidence/professor-luke-bisby), written by Professor Luke Bisby, a professor of fire and structures at Edinburgh University and an... View Article

Months from Part L and still much to do

New research from Marley highlights low awareness of impending Part L changes Solar PV on the specification radar as a key product solution for a low carbon future Extended product warranties and sustainability credentials important considerations for supply chain choices... View Article

Protective Workwear: An Employer’s Guide

Protective workwear is incredibly common; it is used by a lot of different industries to safeguard the staff. Often, providing workwear for your staff is a legal obligation. Your staff have the right to be and feel safe at work,... View Article