Skills and data holding back landlord digital transformation

The lack of both skills and quality data is holding back landlords who are attempting to digitally transform their organisations and better serve residents. A new survey, commissioned by conversation-as-a-service leader Futr, has found that the UK’s landlords see the... View Article

Can Planning Help to Solve the Social Care Crisis?

The COVID pandemic has brought the crisis in our Social Care system into sharp focus, and while much of the Government’s recent attention has been on reform of funding mechanisms, we ask what role the Planning System can play in... View Article

North East England on the verge of a rental market boom

Nationwide buy-to-let specialist Sequre Property Investment, believes the North East is on the verge of a rental market boom, with investment in the Tees Valley helping to drive tenant demand in the area. The North East is fast becoming the focus... View Article

Housing minister slammed after swerving building safety

Housing Minister Christopher Pincher failed to mention the building safety crisis affecting thousands of leaseholders and landlords across the country when giving a speech to the Chartered Institute of Housing’s annual conference. The pre-recorded speech was given to delegates on day one of the housing... View Article

Gas safety and repairs feature in Ombudsman decisions

Issues ranging from gas safety, repairs and anti-social behaviour were among a batch of critical decisions against social landlords to be published by the Housing Ombudsman. The decisions are published by the Ombudsman service on their website, where they provide an ever-expanding... View Article

Complaints to Housing Ombudsman jump by over 20 per cent

Growing tenant dis-satisfaction with social landlords is revealed in the Housing Ombudsman’s latest Insight report covering April to June 2021, which revealed a 21 per cent increase in the volume of enquiries and complaints received compared to the previous quarter. The Housing Ombudsman’s report... View Article