General Articles

Work has got underway on the development of 32 new affordable homes in the rural village of Scorton. Less than five miles from Catterick, the Bolton Road development will deliver a mix of one-bed bungalows and two, three and four-bed family homes. Providing both social rent and home ownership options, the... View Article

300+ agent Customer Service Centre (CSC) deployment to set new standard for social housing customer service Leading UK housing association, Bromford, has appointed AI-first customer experience specialists, Sabio Group, to deliver a transformative cloud communications platform that will fundamentally reshape how the... View Article

The Regulator of Social Housing has downgraded Phoenix Community Housing Association (UK) Ltd to G3, meaning that the landlord does not meet the governance requirements and there are issues of serious regulatory concern. Phoenix failed to make sure systems and controls... View Article

The first phase of Awaab’s Law officially came into effect on October 27, marking one of the most significant reforms to the rental housing landscape in recent years. Designed to ensure tenants are no longer left living in unsafe or... View Article

On 27 October the Renters’ Rights Act gained Royal Assent, meaning sweeping changes to landlords’ responsibilities to give greater rights to tenants.  The new legislation ends Section 21 ‘no-fault’ evictions, giving tenants greater protection against unfair treatment and insecurity. Ministers... View Article

A vibrant new affordable housing community is to be created in the heart of Braehead, Renfrewshire, providing 57 new homes. It’s proposed work will begin at the Row Avenue site in March 2026, which will see the provision of two... View Article

Introduced this week, the first phase of Awaab’s Law will “force social landlords to take urgent action to fix dangerous homes or face the full force of the law,” said the Government in a statement. The new legislation imposes a... View Article

Construction has officially started on a new £23.6 million development at Pendleton House on Broughton Road, Salford, which will deliver 88 high-quality homes for social rent. The scheme, developed by ForHousing in partnership with Vistry Group, is supported by £9.68... View Article

Facilities management professionals are under increasing pressure to enhance efficiency, ensure compliance, and reduce costs amid challenges such as staff shortages and skill gaps. Traditional methods may no longer be enough to fully meet these demands. Artificial intelligence is emerging... View Article

A round table held this week in London featured a variety of expert voices from the social housing sector, plus leading construction sector thought leaders, discussing solutions for decarbonising homes at scale, for the long-term benefit of tenants. The Building... View Article

Salford housing association Salix Homes has appointed a new Executive Director to its leadership team. The landlord, which owns 8,000 homes across Salford, has announced Gemma Parlby as its new Executive Director of Customer and Landlord Services, with strategic responsibility... View Article

A landmark moment has been reached at Holloway Park, the redevelopment of the former Holloway Prison site, with the topping out of the first phase of homes – including 215 social rent homes. These homes are set to be ready... View Article

New research has revealed that 46% of landlords feel “not at all prepared” for Making Tax Digital (MTD), with part-time landlords and those with multiple income streams under pressure.  The survey of UK landlords found that only 16% are feeling... View Article