An evidence-led ecosystem to aid understanding, improving and maintaining healthier homes, powered by evidence, enabled by technology and delivered by experts.
Introducing a four-stage framework;
Knowledge > Diagnosis > Resolve > Manage.
Cornerstone have a significant level of witnessed experience following requests to investigate the root causes of persistent damp, condensation and mould problems for a host of industry sectors and, the key factual reasoning for repetitive outbreaks is… Knowledge.
Symptom investigations require a consistent and collective approach in order to clarify all supporting factors prior to establishing any defined solutions. Addressing the affected area or cleaning without uniform analysis limits the understanding of root causes raising the potential for repeat issues.
With future challenges of Net Zero and Warmer Homes, these sought-after structural improvements also require moving to a standardised proactive approach whilst not compromising the decarbonisation journey.
Awaab’s Law is designed to reshape the Social Housing landscape and…
“Establishing a clear and transparent Framework” – as indicated by the Housing Ombudsman, is a credible future pathway.
There has never been a better time to consolidate expert guidance, reasoning, remediation and management as we comply with Awaab’s Law going forward.
Evidence shows investigations and repairs have followed an inconsistent protocol with fragmented reporting, disconnected evidence, structural alongside atmospheric survey inclusions, diagnostic rationales and impact judgments of previous remedial measures undertaken.
A unique consistent Healthy Homes Framework is designed to be embraced by all trades and housing management teams aimed at improving communications by keeping residents informed, providing updates during investigations, reporting recognisable findings and documenting experiences and interactions to facilitate a cost-effective long-term resolution. Such a unique protocol connects practical knowledge, evidence-led assessments, cost-effective remediations and proactive property management.
An all-encompassing Framework covering…
24/7 credible guidelines
Technical aspects
Installation effectiveness
Installation impact
Best Practice Compliance and Certification
Experience shows…
Occupants unaware of simplistic reasoning
Trades conduct singular installations
Disconnect between trade deliveries
Compliance with any mandatory framework will need to address reactive…
- Competency
- Inconsistency
- Record keeping
- Timely Responses
- Communications
- Guidance
And deliver TREND information
Landlord/owner benefits
- Case history and visibility
- Time-stamped actions
- Hazard categorisation support
- Communication logs
- Structured support outputs
- Escalation pathways
- Complete evidence trails for compliance
Occupant benefits
- Immediate proactive guidance protocols
- SMART Knowledge delivering first-fix guidance
- Clear steps to resolve common issues
- Escalation pathways when problems persist
- Guided reporting using structured questions
- Upload photos and notes for expert guidance
- Replacing blame with ‘did you know’
Speak to us now to learn more about our history, research, experience, CPD training and knowledge sharing