Ringing in the New Year with new roles at LACE Housing

Two colleagues at Lincolnshire-based housing firm LACE Housing kicked off 2018 with two promotions to managerial positions.

Agne Vaivadiene is now Support Team Leader at Olsen Court in Lincoln, while Tracey Warren oversees Brick Kiln Place in Grantham and Worth Court in Bourne as Support Team Leader for both sites.

Before being promoted, both were working as Support Co-ordinators at the housing with extra care schemes, which are designed for older people who have high support and personal care needs but still value living independently.

Agne, who was recently presented with her 10-year service award at LACE Housing’s annual presentation evening, joined the organisation in 2007 as part of the kitchen staff.

She said:

“I spent eight years working as part of a close-knit team at Olsen Court, after a year of working on the bank team at the former care homes, so found it quite daunting when I first became a Support Co-ordinator as it comes with more responsibility.

“It was especially challenging as I had taken some time out to have my children, but I soon found my confidence and threw myself into the role. I enjoy progressing as much as possible in life, so when the opportunity arose to become Support Team Leader I couldn’t pass it up.”

With a Level 3 NVQ in Hospitality, Supervision and Leadership already under her belt, Agne is now working towards a Level 3 NVQ in Management.

She is due to complete the online course by the end of the year and has ambitions to develop even further by studying for another NVQ to help with the social care aspects of the job.

Meanwhile, Tracey has spent the last seven and a half years working her way up through the ranks at LACE Housing. She said:

“I started as a Support Assistant and quickly progressed to Support Co-ordinator.

“I love the fact that no matter your position in the organisation, you are always treated equally. I often sit and think to myself, there’s no place I’d rather be”

Tracey feels confident in her latest role as she has spent the last 14 months as acting manager while the former manager was on maternity leave.

She added:

“I always assisted the manager and made sure I learned most aspects of her job. Even while I was Support Co-ordinator, I stepped up on numerous occasions to ensure I was familiar with the role.”

Tracey’s qualifications include NVQs in business administration, health and social care and customer service, and in 2015 she also gained a level 3 housing practice qualification.

Tracey said:

“I want to keep the schemes running to the same high standard and work closely with the support team to ensure we continue to deliver an outstanding service.”

LACE Housing’s Chief Executive Nick Chambers said:

“Both Agne and Tracey are ambitious and feel passionately about our organisation, so they were a perfect fit for the managerial vacancies.

“They are already thriving in their latest roles and I have every confidence that they will continue to support our residents in any way they can. I wish them all the best for their continued development.”