Concierge system from ISM integrates legacy systems to Control Door Entry, CCTV and more

A new Concierge and Physical Security Information Management (PSIM) solution from Intergrated Security Manufacturing (ISM) is protecting two tower blocks in Haringey, enabling authorised council employees to control door access and manage fire and security systems from anywhere within the council’s estate.

Newbury House, Finsbury House, John Keats House and Thomas Hardy House in Wood Green, London, already feature four of ISM’s state-of-the-art Ultimate door entry systems as well as another two, third-party technology systems (Elizabeth Blackwell and George Lansbury) from Entrotec, utilising its Apex Dual path speech technology. Thanks to the Genesys PSIM from ISM, multiple technologies can be controlled, regardless of the manufacturer, providing enhanced security to residents in 510 flats across the six towers.

This delivers greater flexibility and control, eliminates the potential disruption caused by installing new equipment, and protects the council’s legacy investment. It also means that further buildings with existing ISM or Entrotec systems can be added as required with only minimal additional investment.

Genesys allows the integration not just of door entry systems, but also multiple systems from multiple manufacturers – all from one holistic integrated security system. Every electronic security or fire safety device from CCTV and Intruder Alarms to Electronic Locking and Public Address can be monitored and controlled from a single platform.

Most importantly, it features Migrating 3+ technology, a patented automatic failover technology that adds higher levels of automatic configurable redundancy and power. Control is effectively distributed across multiple workstations.

Len Fevrier at Homes for Haringey has been impressed with the system and how it has performed so far: “We have used the ISM Ultimate door entry products and its Genesys 2 control room software platform extensively in the Borough over many years and have enjoyed excellent product reliability and technical support.

He says:

“To improve our efficiency and give faster responses to our residents we needed to provide concierge services to all our estates.”

“The development of the Entrotec integration into the Genesys platform, allowed Haringey to combine technology, including CCTV and fire, without going to the expense of replacing legacy door entry equipment unnecessarily. This delivers a much-needed saving during these challenging economic times for local councils, and we plan to roll this system out across the rest of the Broadwater Farm Estate and potentially other sites in the borough.”

Managing Director of ISM, Stephen Smith, says this project is a perfect example of the flexibility of Genesys and its door entry system range:

“Genesys is a ‘true’ PSIM system built around intuitive software that combines a range of industry leading features and benefits including an enhanced graphical user experience and 3-D modeling and a comprehensive event management database. Events and alarms from any integrated security application are presented to the operator clearly as and when they happen.”

The PSIM software operates as a standalone platform over LAN or WAN networks for remote and local sites with workstations that can be transferred to any operating security control room on the network. This offers the end user flexibility when closing down sites or buildings for off-peak or out of normal working hours or in the unlikely event of any system failures.

Ultimate is a fully addressable digital telephone entry system that is robust in design and easy to install. Unlike other door entry systems on the market it has multi speech paths that allow numerous conversations to be had at one time

Such was the complexity of the project, that from initial design of the system to completing the installation took around two years to complete. Fire alarms, access control and CCTV can all now be controlled from one computer from any of the Council’s network.

www.ism-uk.com